You don’t deﬁne your brand. Your customers do. 92% of people trust word-of-mouth and recommendations above all other forms of advertising. Perception is reality. Online reputation starts with onsite service. Learn how to always be listening, be ready to respond and how to respond. Create the online presence you want prospects to see and build your online Presence.
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Cancellation Policy: All cancellations must be sent to the CAA in writing at least five business days prior to the event. Substitutions are accepted. No shows will be billed.