The Columbus Apartment Association is recognized as a leading educator for the multifamily industry. We provide comprehensive educational programs for multifamily property owners, property management companies, and those businesses that support them. This section provides a full listing of all upcoming seminars with detailed descriptions and links for seminar registration.
Designation Programs The CAA offers the National Apartment Association designation programs; these are professional certifications for each level of the apartment industry.
National Apartment Leasing Professional (NALP): Leasing professionals are the first people prospective residents meet, and often their only gauge of the property staff. This course is designed to teach these professionals skills to help them become top producers.
Certified Apartment Manager (CAM):The on-site manager is vital link between apartment residents and the community owners and investors. That’s why more and more apartment owners and investors are asking specifically for NAA-designated CAMS to fill their staffing needs. Take the CAM Course withCAM Online. If you are a busy professional who may not have the time or ability to travel to your training, CAM Online may meet your needs!
Certified Apartment Property Supervisor (CAPS): Competition is fierce in today’s growing multi-housing industry. Yet a designation earned through NAA’s Certified Apartment Property Supervisor program offers enhanced opportunities for the multi-site supervisor. CAPS DIRECT: Earn CAPS without coursework if you meet two of three criteria:
Hold a Bachelor's or Master's with a major, minor or concentration in property management or real estate
Hold a current CPM designation
Have over 5 years of experience as a multi-site portfolio supervisor
This option is also available to those with CAPS designation and have not renewed in over 5 years. CAPS DIRECT Cost: $700 Application: Click Here Please email the completed form to Elizabeth Zolotukhina at ezolotukhina@naahq.org. Your submission will be reviewed within 1-2 weeks of receipt. If approved, you will receive an email with instructions for enrolling in CAPS DIRECT. Certified Apartment Supplier (CAS): Suppliers are important liaisons to the multifamily housing industry. This course is designed as an opportunity for suppliers to hear the everyday challenges faced by the apartment manager customer. The course is ideal for new salespeople as well as veterans of the industry.
More Info Need more designation information? Contact the CAA at 614-488-2115 or caa@caahq.com
Core Class Descriptions
You Got the Job! Now What? Leasing 101 Description: Apartments 101 is a crash course for the apartment industry, teaching you all you need to know as on on-site leasing team member to stand out and make things happen.
7 CEU’s available. Register 3 get 1 Free!
Your're Doing the Job Now Go Further!: Leasing 201 Description: Understanding your budget, Market survey’s and what they really mean, Delinquency regarding evictions, debits and credits and escrow accounts and evictions, shopping competition and how it helps you, renewals, closing reports, leasing conversion ratio’s, lease audits, some advanced marketing for renewals and resident retention, inspections, staff meetings, noise complaints, reviewing the lease.
5.5 CEU's available Register 3 get 1 Free!
Fair Housing Fair Housing is a great overview of fair housing laws and compliance regulations for the on-site and management level staff.
3 CEU's available. Register 3 get 1 Free!
Core Law Instructed by Bill Willis, Willis Law Firm, LLC Core Law focuses on recent changes to state and federal real estate license law, highlighting both law and rules.
3 CEU's available. Register 3 get 1 Free!
Evictions Instructed by Bill Willis, Willis Law Firm, LLC This interactive course answers all of your legal questions about evictions, as well as handling other challenges.
3 CEU's available. Register 3 get 1 Free!
Cancellation Policy for all Education Classes: All cancellations must be sent to the CAA in writing at least five business days prior to the event. Substitutions are accepted. No shows will be billed.
